Cancellation policy

Rent a Date is a very unique service. When other companies schedule a service, they do their best to make sure that the service is completed at the scheduled time. Most companies, including us, do a good job making sure that this happens. When you use our services though, we actually let you pick the exact person who will provide the service for you. This makes us unique and different. Sometimes problems occur when you do business this way.

Sometimes your scheduled companion cannot make the Date. Even though every procedure was followed correctly by everyone involved, your companion may have to cancel the Date for whatever reason. In everybody's life there are situations that come up that we don't have any control over. A death in the family, sickness, vehicle breakdown, etc. Our people are no different than the rest of the world when it comes down to real life situations. We realize that although you may be disappointed, you are probably more concerned about your event and the lack of a quality companion.

So... if for any reason a companion cancels a Date with a client, we will offer the client the choice of any other companion available for that time. The client will be charged our normal rates less 10%, even if this happens within 24 hours prior to the event. If another companion is not available or acceptable for replacement, we will refund to the client all monies paid. The client will also receive a credit good for another Date at another time in an amount that is equal to 50% of the amount originally paid.

On the other hand, there are times when the client has to cancel a Date. We understand that things come up or conditions change. However, when you schedule a date with one of our companions, that companion is no longer available for other potential clients. This is an inconvenience for the company and a very real income loss for a companion, and a very unhappy potential client.

So, If for any reason a client cancels a Date with a companion, we will offer the client a 100% refund if the cancellation occurs within 3 days prior to the Date. If the cancellation occurs with less than a 3 days notice, a 100% credit  will be given in the form of a Gift Certificate. 

If a companion arrives late to a meeting place, we will note the late arrival time and the client will have the choice of either a refund for the difference, or have the Date extended for up to the same length of time.

At Rent a Date we're always fair. We care about your needs too. We will do everything we can to work with you and cater to your lifestyle. We realize that this is not a "cookie cutter" world and it shouldn't be treated as one. We take your situations and concerns seriously. We will always strive to make your experience with us pleasurable, confidential, and hassle free.


At Rent a Date we're different

Copyright 2014 - Rent a Date Franchises, Inc.